Ngexesha lokuqhubela phambili ngokukhawuleza kwezobuchwepheshe, ii-kiosks ziye zaba yinxalenye ebalulekileyo yoluhlu olubanzi lwamashishini, kubandakanywa amacandelo omkhosi kunye nezoshishino. Ezi zixhobo ziyilelwe ukuphucula amava omsebenzisi ngokubonelela ngeenkonzo ezisebenzayo nezilungelelanisiweyo. Embindini wezi khithi kukho icandelo eliphambili: i-handset ye-kiosk. Eli nqaku lijonga nzulu kwisakhono se-handset ye-self-service terminal, ngelixa likwaqaqambisa ubuchule benkampani yethu kwizixhobo zomkhosi kunye nezamashishini, iidokhi, kunye nezixhobo ezinxulumeneyo.
Funda malunga neetheminali zokuzenzela iinkonzo
I-self-service kiosk yinkqubo ezenzekelayo evumela abasebenzisi ukuba benze imisebenzi ngaphandle koncedo lomntu ngokuthe ngqo. I-self-service kiosks ingasetyenziswa kwiisethingi ezahlukeneyo, kubandakanya izikhululo zeenqwelomoya, iibhanki, iivenkile ezithengisayo, kunye nokufakelwa komkhosi. I-self-service kiosks yenzelwe ukuququzelela ukuthengiselana, ukufunyanwa kolwazi, kunye nezinye iinkonzo, ngaloo ndlela ukwandisa ukusebenza kakuhle kunye nokunciphisa amaxesha okulinda.
I-handset ye-terminal ye-self-service iyinxalenye ebalulekileyo yezi nkqubo, ibonelela ngeendlela kubasebenzisi ukuba banxibelelane ne-terminal. Ngokuqhelekileyo ibandakanya umamkeli, ikhibhodi kunye nomboniso, okuvumela abasebenzisi ukuba bafake ulwazi kwaye bafumane impendulo. Umamkeli udlala indima ebalulekileyo ekuqinisekiseni unxibelelwano olusebenzayo phakathi komsebenzisi kunye ne-terminal.
Indima yomamkeli kwi-self-service terminal handset
Umamkeli kwi-self-service terminal handset wenza imisebenzi emininzi ebalulekileyo enegalelo kumava omsebenzisi ngokubanzi. Nazi ezinye zeendima eziphambili eziyidlalayo:
1. Unxibelelwano lwe-Audio: Umsebenzi ophambili womamkeli kukuququzelela unxibelelwano oluvakalayo. Abasebenzisi banokuva ukwaziswa, imiyalelo, kunye nengxelo ngomamkeli, nto leyo ebalulekileyo ekubakhokelayo kwinkqubo yokuzenzela inkonzo. Unxibelelwano oluvakalayo olucacileyo luqinisekisa ukuba abasebenzisi bayawaqonda amanyathelo ekufuneka bawathathe, ukunciphisa ukubakho kweempazamo.
2. Ingxelo yomsebenzisi: Umamkeli unika ingxelo ngokukhawuleza kumsebenzisi. Umzekelo, xa umsebenzisi efaka ulwazi okanye esenza ukhetho, umamkeli anganxibelelana nesiqinisekiso okanye eminye imiyalelo. Le ngxelo yexesha lokwenyani ibalulekile ekugcineni abasebenzisi bebandakanyeka kunye nokuqinisekisa ukuba baqinisekile ekusebenzisaneni kwabo ne-terminal.
3.Ukufikeleleka: Umamkeli uphucula ukufikeleleka kubasebenzisi bamanqanaba ezakhono ezahlukeneyo. Ngokubonelela ngemiyalelo yomsindo, umamkeli unokuhlangabezana neemfuno zabo banokuba nobunzima bokulungelelanisa iziboniso ezibonakalayo okanye bakhetha ukufunda ngokuvakalayo. Oku kubandakanywa kubaluleke ngakumbi kwiindawo apho abasebenzisi banokuba nezidingo ezahlukeneyo, njengabasebenzi kwindawo yasemkhosini abanokuba phantsi koxinzelelo okanye ngokukhawuleza.
4. Nciphisa iimpazamo: Abamkeli bancedisa ukunciphisa amathuba okuba neempazamo zabasebenzisi ngokubonelela ngeengcebiso ezicacileyo zomsindo kunye nokuqinisekisa. Xa abasebenzisi befumana impendulo ekhawulezileyo kwizenzo zabo, banokulungisa ngokukhawuleza naziphi na iimpazamo, okukhokelela ekubeni babe namava aphucukileyo nasebenza ngakumbi okuzisebenzela.
5.Ukudityaniswa nezinye iinkqubo: Kwiimeko ezininzi, umamkeli udityaniswe nezinye iinkqubo ngaphakathi kwekiosk. Umzekelo, inokusebenza ngenkqubo yokuqaphela ilizwi ukuvumela abasebenzisi ukuba banxibelelane ne-terminal besebenzisa imiyalelo yelizwi. Oku kudityaniswa konyusa ukusebenza kwetheminali kwaye kubonelela ngamava awohlukeneyo kubasebenzisi.
I-6.Ukhuseleko kunye noBucala: Kwizicelo ezithile, ezifana neendawo zomkhosi kunye nezoshishino, abamkeli banokudlala indima ekuqinisekiseni ukhuseleko kunye nobumfihlo. Ngokubonelela ngengxelo evakalayo enokuviwa ngumsebenzisi kuphela, abamkeli bancedisa ukugcina imfihlo ngexesha lentengiselwano ebuthathaka okanye unxibelelwano.
Ubungcali benkampani yethu kwiifowuni eziphathwayo kunye nezixhobo
Inkampani yethu igxile ekuveliseni izixhobo zomkhosi ezikumgangatho ophezulu kunye nezamashishini, ii-mounts kunye nezixhobo ezinxulumeneyo. Iimveliso zethu ziyilelwe ukuhlangabezana neemfuno ezingqongqo zala mashishini, ukuqinisekisa ukuthembeka kunye nokuqina kwiindawo ezinomngeni.
Siyaqonda ukuba unxibelelwano ludlala indima ebalulekileyo kwimisebenzi yomkhosi kunye nezoshishino. Iifowuni zethu zenzelwe ukubonelela ngonxibelelwano oluvakalayo nakwindawo enengxolo okanye exineneyo. Abamkeli kwiifowuni zethu benzelwe ukubonelela ngomgangatho ophezulu wesandi, ukuqinisekisa ukuba abasebenzisi banokuva ngokulula kwaye baqonde imiyalelo.
Ukongeza kwiifowuni eziphathwayo, sikwabonelela ngoluhlu lwabagcini kunye nezixhobo zokuphucula ukusebenza kwekiosk yakho. Abanini bethu benzelwe ukubamba ngokukhuselekileyo iifowuni eziphathwayo, ziqinisekisa ukuba zihlala zikulungele ukusetyenziswa. Sikwabonelela ngeenketho zesiko ukuze zihambelane neemfuno zabathengi bethu, nokuba bafuna umsebenzi okhethekileyo okanye uyilo olulodwa.
Ikamva lee-handsets ezizisebenzelayo
Njengoko iteknoloji iqhubeka nokuqhubela phambili, indima yee-kiosks kunye namacandelo azo, kuquka iifowuni kunye nabamkeli, baya kuqhubeka nokuvela. Izinto ezintsha ezinje ngobukrelekrele bokwenziwa, ukufunda koomatshini, kunye noqhagamshelo oluphuculweyo kunokwenzeka ukuba kubangele izisombululo ezintsonkothileyo zokuzisebenzela.
Umzekelo, iifowuni ezizisebenzelayo zexesha elizayo zekiosk zinokudibanisa izakhono zokuqondwa kwelizwi, ezivumela abasebenzisi ukusebenzisana netheminali besebenzisa ulwimi lwendalo. Oku kuya kuphucula ngakumbi ukufikeleleka kunye namava omsebenzisi, okwenza ukuba i-terminal yokuzenzela inkonzo ibe lula ngakumbi.
Ukongeza, njengoko onke amashishini ehlawula ngakumbi nangakumbi ingqalelo kwi-automation kunye nokusebenza kakuhle, imfuno yezixhobo ezithembekileyo zokuzisebenzela kwi-handhset ye-handhset iya kuqhubeka nokukhula. Inkampani yethu izimisele ukuhlala iphambili kulo mkhwa kwaye iphucula rhoqo iimveliso zethu ukuhlangabezana neemfuno eziguqukayo zabathengi bethu.
Isishwankathelo
Umamkeli kwi-handset ye-self-service terminal udlala indima ebalulekileyo ekuququzeleleni unxibelelwano olusebenzayo phakathi komsebenzisi kunye ne-terminal. Ngokubonelela ngengxelo yomsindo, umamkeli uphucula kakhulu amava omsebenzisi. Njengenkampani egxile kwizandla zomkhosi kunye nezoshishino, siyakuqonda ukubaluleka konxibelelwano oluthembekileyo kwezi nkalo. Ukuzibophelela kwethu kumgangatho kunye nokusungula izinto ezintsha kuqinisekisa ukuba siyaqhubeka nokubonelela ngezisombululo ezikumgangatho ophezulu ezihlangabezana neemfuno eziguquguqukayo zabathengi bethu. Xa sijonge phambili, siya kuqhubeka sisebenza ekwandiseni ukusebenza kunye nokusebenza kakuhle kwee-kiosk terminals zethu, siqinisekisa ukuba zihlala ziyi-asethi exabisekileyo kuwo onke amashishini ahlukeneyo.
Ixesha lokuposa: Mar-17-2025